<tasktroubleshooting>

Task troubleshooting information is information that is intended to help people respond to the situation if a task does not complete as expected.

In particular, the <tasktroubleshooting> element can be used to explain how users can recover when the results of a task do not match those listed in the <result> element. The troubleshooting remedy typically contains one or more actions for solving a problem. For complex remedies, link to another task.

Implementations might want to consider having their stylesheets render a label for this element.

The <tasktroubleshooting> element is specialized from <section>. It is defined in the task module.

(Text | <audio> | <dl> | <div> | <example> | <fig> | <image> | <lines> | <lq> | <note> | <object> | <ol> | <p> | <pre> | <simpletable> | <sl> | <table> | <ul> | <video> | <cite> | <include> | <keyword> | <ph> | <q> | <term> | <text> | <tm> | <xref> | <data> | <foreign> | <draft-comment> | <fn> | <indexterm> | <required-cleanup>)*

Contained by

<taskbody>

Zero or more of the following
  • Text
  • <audio>
  • <cite>
  • <data>
  • <div>
  • <dl>
  • <draft-comment>
  • <example>
  • <fig>
  • <fn>
  • <foreign>
  • <image>
  • <include>
  • <indexterm>
  • <keyword>
  • <lines>
  • <lq>
  • <note>
  • <object>
  • <ol>
  • <p>
  • <ph>
  • <pre>
  • <q>
  • <required-cleanup>
  • <simpletable>
  • <sl>
  • <table>
  • <term>
  • <text>
  • <tm>
  • <ul>
  • <video>
  • <xref>

Contained by

- topic/section task/tasktroubleshooting

The <tasktroubleshooting> element is specialized from <section>. It is defined in the task module.

The following attributes are available on this element: universal attributes.

The following attributes are available on this element: universal attributes.

Example

This section is non-normative.

In the following code sample, the <tasktroubleshooting> element contains brief information that explains the steps that the user can take when the results of a task are not as expected. For a complex remedy, the author could provide a link to another task topic.

<task id="add-new-categories>
  <title>Adding new user categories</title>
  <taskbody>
    <steps>
    <!-- ... -->
    </steps>
    <result>
      <p>The User Type menu displays the new types you added.</p>
    </result>
    <tasktroubleshooting>
      <p>If the User Type menu does not display the additions, try
      one or more of the following:
        <ul>
          <li>Refresh the page</li>
          <li>Verify that Add Types window is not still open; if so, 
           go to it and press <uicontrol>OK</uicontrol>.</li>
        </ul>
      </p>
    </tasktroubleshooting>
  </taskbody>